Introduced in 2012, LeoVegas is a Malta-based online casino that has won several awards for its online casino operation. LeoVegas prides itself on utilising the latest technology and has adopted a “mobile-first” philosophy as far as the platform is concerned given how important smartphones have become in recent years. Licensed by both the UKGC and the MGA, you don’t need to worry about whether or not this is a legitimate online casino – it clearly is one. And unlike some sites where you have to join to try it out, some of the games on LeoVegas are available for free play without registration so that you can stick your feet in the water and try it out before wagering real money.
When you visit LeoVegas
Like many other casino sites, the homepage is a grid of different games with a few menus and doesn’t do anything terribly different regarding the layout. This makes one wonder if there’s something like a WordPress theme for online casinos nowadays, given how they pretty much all look the same regarding layout and design. The first thing that stands out about this site’s look is that it isn’t the usual blue background like umpteen other casinos have and instead the background changes to match the game being promoted at the top of the page. You get the normal top menu with different categories of games, and as you scroll down, you’re shown a sampling of games from each category. At the bottom of the page, there’s another menu with links to the about page, terms and conditions, and game rules. And of course below that are different awards for the page, payment options, and information about the casino and its registration. Nothing remarkable here concerning what you get, but it remains a very professional site and will appeal to anyone looking for an online casino with the usual features and games. LeoVegas might look a bit bland, but it’s certainly a bit easier on the eyes that a lot of other casino sites out there.
Bonus and Free Spins at Leo Vegas
LeoVegas.com gives you up to £1600 in bonuses, split over your first four deposits. Your first deposit will be matched 200%, up to £100; the second and third deposits will be matched 100% up to £500, and the fourth one will be matched 50% up to £400. We think that these are decent bonus offers, but do remember that most bonuses out there will increase the waging requirements substantially and you’ll have to win a lot more before you withdraw – LeoVegas’s requirement is 35 times, which is pretty average. On top of this, you’ll get 180 free spins on NetEntertainment’s Starburst for the first nine days after signing up. Signing up as a new customer you’ll get 20 free spins no deposit.
If you’re a loyal user on LeoVegas, you’ll end up with some free bonus cash from time to time – but do be aware that these bonuses have a wagering requirement of 48 times. This is much higher than the deposit bonus or what you get from free spins, but it’s pretty standard in the industry to do things like this.
LeoVegas on Your Mobile
Some online casinos only develop platforms because they pretty much have to now that smartphones and tablets are everywhere, and this can mean a less-than-optimal user experience. LeoVegas is not one of these sites, and mobile users are one of its main priorities – there are a bunch of nifty features in the iOS and Android apps to make your life easier when playing on the go. However, if you just want to play games on the go, the easiest way to do this is by using the site on your mobile device – this is, in fact, the only option you have on Windows Phone, and it works quite well. After all, isn’t your priority when playing casino games on the just that? With two great apps and a mobile site that functions great on nearly every device, what more could you possibly desire other than to win big?
Games at LeoVegas
You get the usual selection of games that come with Net Entertainment software, which is great but does get a bit boring and redundant after a while. But you shouldn’t think that this site is just another platform for Net Entertainment’s wildly popular and widely used software – there are games from nine other providers including NextGen and Bally among others. This means that if slots are your thing, then this site shouldn’t be found wanting – there are over 336 of them here. LeoVegas isn’t just about slots though, and you do get plenty of table games, live games, and roulette to top it off. All of these games run using Flash animations, so do make sure that your computer is up to date. The site’s selection of live games is particularly great, as LeoVegas has one of the better selections on the web. And if you were looking for an online casino that also offers sports betting facilities for its users, you’ve come to the right place. You get plenty of options here for that with more than 30 different sports covered and live betting is supported. LeoVegas has partnered with the Kambi Group to give lucrative odds for sports betting, and so it’s easy for users to have a great experience.
One thing to note about LeoVegas is how in the live games there have been complaints about the house enforcing the rules only to their benefit, and also not informing players about betting limits. This means that if the player isn’t abiding by the rules, they won’t be told about it so much time as they’re losing because if they win the casino has an edge by voiding their winnings. This doesn’t mean that you won’t get your payouts from other games, but at least one player has noticed a bad experience where they won big, and the casino refused to pay them on the grounds of a rule that’s inconsistently enforced.
Deposits and Withdrawals at LeoVegas
LeoVegas is a little bit lacking in that it doesn’t offer so many options to fund your account compared to some other sites. However, it does have the usual ones like Visa, MasterCard, Netteller, Skrill, InstaDebit, and PaySafeCard so that you have no trouble funding your account unless you’re one of those finicky types who insists on doing every online transaction using wire transfers.
There is no doubt that you’ll get your payouts promptly when you withdraw – it’s all processed in less than 24 hours. This is a relief when there are a few sites out there who just won’t pay you, or dither for a week before getting around to processing your withdrawals. Do note that this site will verify users before they make a withdrawal, which can take some time and has frustrated a few customers because you don’t need to be verified to make a deposit. Verification is to make the site safer for its users and to offer the best user experience, and the verification process on any online casino will take time – it’s true that this will delay your initial withdrawal, but after that, it should be smooth sailing on LeoVegas.
Getting Help at LeoVegas
If an online casino is still in business and doesn’t offer support like 24/7 live chat or prompt replies by email in this day and age, something’s wrong. Fortunately, these modes of contact exist on LeoVegas, and they offer prompt replies. There’s also a toll-free number for users in the UK, and you can still reach them if you’re calling internationally as well. Response times for email queries is very fast, and it’s a very rare thing that they take more than an hour or two to respond.