At the time Casino.com got its name, one would think the industry must have been running out of exciting names for an online casino. Truly, it takes very little imagination to name an online casino Casino. The reality is the name matters very little so long as the casino provides a good product and does its best to take care of its customers.
Casino.com has been hanging around the Internet now for over eight years. The site got its start back in 2007 and in the years since, it has been able to maintain a pretty steady relationship with its customer base. Casino.com is owned and operated by ONISAC, Ltd., a company that is registered and licensed in Gibraltar by the Gibraltar Gambling Commissioner. As part of the Mansion Group, the casino has shared a kinship several other iGaming properties such as Mansion Casino.com, Club 777 and Slots Heaven. In addition to its iGaming license in Gibraltar, the company also maintains a iGaming license with the U.K. Gambling Commission for the right to legally provide gaming services in the U.K.
When you visit Casino.com
Anyone who might have been expecting Casino.com to have some type of mascot or general theme is going to be disappointed. As the name would indicate, this is just a run-of-the-mill online casino website with lots of color, but very little substance beyond offering games and a few extra bonuses. On the positive side, the mixture of brilliant colors is very inviting for players who are interested in joining the party.
There’s really nothing unusual about the layout of the websites. All of the promo advertising is done on a large rotating banner at the top of the home landing page. In the middle of the page, it’ all about the games. They probably list too many games from an advertising standpoint, but the progressive jackpot counters shown on the page stands as a nice touch that tell players where to go for the big money. At the bottom of the page, things seem a little disorganized, but ultimately, players should be able to find all the information they will need as far as disclaimers and legal information are concerned.
The website is powered by the Playtech software platform, which includes about 250 games across a half a dozen different gaming categories. Players will note there are a few games thrown in the mix from other software houses, but the Playtech name dominates the landscape. As is usually the case with well established veteran casinos, the software is accessible by players in instant play mode with a slightly limited portfolio of games, or through the use of downloaded software that has been specifically designed for Mac and PC users. It’s important that players feel safe when providing personal and banking information. For that reason, the site’s software developers have embedded cutting edge SSL digital encryption technology and firewalls. The website provides an entire page devoted to explaining how random gaming results are assured by the software’s random number generator. What they don’t disclose is the name of the auditing firm that does the system’s periodic testing and issues the site’s fairness certificates.
Bonus & Free Spins at Casino.com
Casino.com is very generous with its bonuses despite the fact they don’t offer a no deposit bonus as an introduction. Without a no deposit bonus in the mix, players are led right to the welcome bonus that gives players a bonus match of 100% on their first deposit, up to a maximum of $/£/€400. They also get a guaranteed seven reload bonuses in the future, all with a cumulative bonus total of $/£/€3,200. For all eight bonuses, the wagering requirement sits at 40X the bonus amount only.
Looking at the roster of other bonuses on the website, it is clear that Casino.com is more than willing to stay engaged with its customers by offering a wide variety of bonus options. The current list includes daily and weekly offers for free bets, free spins, cash rebates and a chance to earn comp points that can be converted to other benefits. With all of these free spins and/or free bets, players will get plenty of opportunities to play some amazing games with virtually no risk.
Casino.com in the Mobile
Mobile access is becoming an important attribute for online casino gamblers. It’s nice to see that Casino.com offers a free mobile app for players who use Apple mobile devices. The app looks very nice and it’s easy to use, but comes with a limited number of games. For all the other players who want to gamble on the go, the website is available through their mobile device’s normal web browser, again, with a limited number of games and slightly suspect quality of content.
Games at Casino.com
The Playtech software legend lives on through these veteran online casino sites that have stayed the course through all the technology changes over the years. As mentioned above, the 250+ games cover a variety of gaming categories, including, video slots, 3-reel classic slots, video poker, scratch cards and table games such as Sic Bo, Paigow Poker, Blackjack, Baccarat, Roulette and craps.
All of Playtech’s innovative capabilities are on full display in the company’s line of Marvel Comics video slots, which are all tied together in an amazing progressive jackpot game called Marvel Mystery. The list of Marvel games includes Ghost Rider, Blade, Captain America, Iron Man III, Wolverine, X-Men, Hulk, Spiderman and the Avengers. Other top Playtech games include Beach Life, Gladiators, Gold Rally, Cowboys and Aliens, Ace Ventura – Pet Detective, Ghosts of Christmas, Dirty Dancing and King Kong.
Deposits and Withdrawals at Casino.com
By offering a nice variety of banking options, an online casino makes it easier for its customers to stay in action and enjoy the gambling fun without interruption. At Casono.com, there are approximately a dozen different deposit options, some of which can also be used for withdrawals. The list includes PayPal, clickandbuy, paysafecard, Visa, Neteller, Skrill, entropay, Maestro, MasterCard and bank transfers. When requesting withdrawals, players may have to endure a waiting period of up to 72 hours. Information about banking limits can be found in the banking section of the FAQ page.
Getting Help at Casino.com
After looking at the history, it would seem that Casino.com takes pretty good care of its customers, which accounts for customer service department’s solid reputation. On a 24/7/365 basis, customer service reps can be contacted via phone or email. The website offers a live chat option, but the option tends to be shut down in the early morning hours due to inactivity.
Conclusion: It’s hard to knock an online casino that just goes about its business of providing online gaming services to a select group of customers. Playtech’s gaming portfolio leaves a little to be desired when compared to other software providers, but the existing games are still top notch. This is a site worth considering if for other reason than the amazing list of bonuses currently being offered.