A Review of Prospect Hall Casino
About Prospect Hall Casino
Prospect Hall sounds like the name of a distinguished government building one would find on a local tour somewhere is the heart of England. Regardless of what type of image the name might conjure up, the Prospect Hall Casino does very little to conjure up the notion of a highly successful online casino destination. The casino certainly has a number of important pluses, but it also has its drawbacks that in the end should serve to give the website limited appeal.
Surprisingly, Prospect Hall Casino is a distant relative of the Betfred organization, which is one of the longest-standing and most distinguished organizations in the British adult gaming industry. This particular online casino was introduced to the Internet in 2015 by its owner and operator Betable Limited. That company maintains it headquarters in the U.K. and operates under the regulations and a iGaming license provided by the U.K. Gambling Commission. By not securing another license with another important European jurisdiction, Betable Limited has essentially signaled its intent to focus almost solely on providing services to residents in the U.K.
When you visit Prospect Hall Casino
Visually, there’s nothing wrong with the way the Prospect Hall website looks. With that said, it feels like a small time operation because of the content. The use of pastels is always preferred when offering up an online casino that the owner wants to portray as quiet and peaceful. Mission accomplished! It’s the website’s attempt to create a modern space-age feel with its cosmic background that just seems to fall short of the mark.
At the top of the home landing page, players will encounter all the requisite promo advertising one would expect to encounter when they visit a new online casino destination. From there, it becomes a matter of too much followed by too little. The too much is the never-ending list of featured slots, which does absolutely nothing to inspire players to take a look. The too little refers to a complete lack of information about the website and disclaimers at the bottom of the page. It almost feels like the owner has something to hide and that’s never a good thing when trying to create trust with a potential customer.
The good news is Prospect Hall Casino has engaged the services of many of the industry’s top software developers that work together to create the casino’s powerful software platform. The list of participants includes NetEnt, Play’n Go, IGT, Storm 8 and Microgaming’s Quickfire, just to name a few. The choice to include all of these name brands in the mix allows the casino to offer its customers more than 1,000 games across several different gaming genres. The website is accessible in flash or instant play mode with nothing more than a regular web browser and a PC or laptop. Players also have the option of gambling on the go through the use of a mobile website (see below). Players can take comfort in knowing the website’s software is protected by cutting edge 128-bit SSL encryption technology. The website does describe the process of providing fair and honest gaming results through the use of an industry standard random number generator. However, they do not provide visual proof of the site’s fairness certification, which is usually provided by a third-party auditing firm that specializes in the gambling industry.
Prospect Hall Casino – Bonuses & Free Spins
It’s also encouraging to report that Prospect Hall Casino offers a couple of decent bonus promotions even without a no deposit bonus to kick things off. By simply making real cash deposits, players become eligible to receive a matching bonus of 100%, up to a maximum cash bonus of £300 + 100 free spins on NetEnt’s Starburst! Unfortunately, the cash bonuses end up being rather small after being spread out over the player’s first three deposits as follows:
1st Deposit – 100% Deposit Bonus up to £100 plus 50 free Spins
2nd Deposit – 50% Deposit Bonus up to £100
3rd Deposit – 100% Deposit Bonus up to £100 plus 50 Spins
After factoring in a 40X wagering requirement on both the cash bonuses and any associated winnings from the free bets, the offer becomes a bit less attractive than it looks on the surface. Existing players will find they get access to other bonuses on an intermittent basis. Most of these bonuses seem to involve free bets of some kind, no deposit bonus offers for free drawings, cash rebates and reload bonuses. The casino’s VIP status is available for players based on factors such as time spent playing and loyalty. The benefits are quite attractive, especially if the player becomes classified as a high roller VIP.
Prospect Hall Casino in the Mobile
iOS (Apple) and Android mobile device users will be thrilled to know they can gain access to a Prospect Hall Casino mobile app for free by simply clicking on the links provided on the website. The apps look much like the regular website, but come with a limited number of games due to technology issues. The optimized mobile website is also available for mobile devices that are compatible with other operating systems. All players need is a standard web browser.
Games at Prospect Hall Casino
It’s nearly impossible to complain about the gaming options here at Prospect Hall Casino because of the sheer number of games being offered. It’s mind boggling that players can get access to over 1,000 video slots from one location. The website also offers video poker, 3-reel classic slots and plenty of table game action with a few live dealer games thrown in for players who enjoy that land-based casino feel.
The gaming focus is put very much on video slots that have great video sequences and plenty of free spin and interactive bonus features. That give players a chance at some big jackpots. The list of notable video slots includes Starburst, Guns N Ross, Motorhead, Deal or No Deal, James Dean, Avalon II, Dracula, Immortal Romance, Mega Fortune, Gonzo’s Quest, Mega Moolah, Hook’s Heroes, Terminator 2, Game of Thrones and Playboy.
Deposits and Withdrawals at Prospect Hall Casino
Prospect Hall Casino provides a very limited number of available banking options for deposits and withdrawals. This includes PayPal, Visa, MasterCard, WorldPay, Neteller, Skrill and bank wires. All transactions are subject to limits, terms and conditions that should be reviewed prior to joining the action.
Getting Help at Prospect Hall Casino
In this day and age, there is no valid reason not to offer a live chat or phone option, especially given the capabilities of modern technology. The lack of a live chat option here restricts customers to filling out an online query form or email and then waiting for an answer. That’s not good customer service.
Conclusion: As indicated earlier, Prospect Hall Casino has some good points, but enough negatives to warrant caution. Limited banking options and customer service are never good things. Being kin to the Betfred organization is a plus, but this online casino site never does anything, bonuses included, to make players feel like they matter.